FAQs



  • What is Blueray Detergent

    blueraydetergent23-03-2014

    Blueray is a powder laundry detergent imported from the United States of America which is packaged and re-branded in India as Blueray. Blueray is being marketed by like minded entrepreneurs who have high career aspiration with deep care about mother nature. That is the reason Blueray, which produces low to no froth, and considered an environmentally detergent of its own kind first in India.

  • Can I Purchase Detergent Online

    blueraydetergent23-03-2014

    Yes, blueray can be purchased online by visiting our product page. We use secured checkout system where buyers can put their credit and debit card information. We don't store any of your credit card information. Our partner Payment Gateway uses the world class security standard called PCI-DSS to make sure no one steals your personal data. So all your transactions going through BlueRay Detergent are safe and secure.

  • Is My Credit Card Information Secure

    blueraydetergent23-03-2014

    Yes.

    We don't store any of your credit card information. Our partner Payment Gateway uses the world class security standard called PCI-DSS to make sure no one steals your personal data. So all your transactions going through BlueRay Detergent are safe and secure.

  • Can I Refund My Product

    blueraydetergent23-03-2014

    We are allowing refund within 3 days of shipment. Packets opened and used are not subjected to any refund. However unopened packs can be refunded within 3 days of purchase. We minus the logistic (courier cost) cost from the transaction and refund rest of the funds to the same credit card or debit card used for the purchase.

  • Is Detergent Available in Retails Shops As Well

    blueraydetergent23-03-2014

    Yes,Blueray detergent is rapidly penetrating in traditional retails shops and malls through its distribution channel. If you don't find product in your nearby shop, you can purchase it online as well. We ship our product free at your door step, so you pay the same value irrespective of buying from a retail shop or online.

  • Can I Use Mobile Wallet To Make A Purchase

    blueraydetergent23-03-2014

    Yes

    We have PayZippy as our Payment Gateway Partner, you can only use PayZippy wallet to initiate a purchase.

  • Where is BluerRay Detergent Shipped From

    blueraydetergent23-03-2014

    New Delhi

    We have warehouse and storage in New Delhi and all our couriers are initiated from there only.

  • I Am Having Trouble With Opening Blueray Website

    blueraydetergent23-03-2014

    Sorry for the trouble.

    Please contact us via phone, web form, SMS, whatsapp or email. All these details are provided in our webpage, click here.

    We would be glad to resolve any technical glitch we find from own end. Please be specific about your problem or if possible send screen shot of the issues you have been facing.

  • Can I Buy From My Mobile Phone

    blueraydetergent23-03-2014

    Yes,

    We have a mobile compatible website and you can certainly purchase our products from your phone or tablet.